Privacy Policy

General

At CosmicSquares, we are committed to protecting customers' privacy. At the same time, we are continuously working to make your experience on our platform a pleasant one. Please note that we take online privacy and security commitment seriously and follow rigorous measures towards protecting our clients' personal information. We ensure that all transactions at CosmicSquares are secure. To accomplish this, we implement various security measures like regular malware scanning. This privacy policy depicts how and when we collect information through our website and how this information will be utilised. 

All personal information entered is contained and protected through the use of Secure Server technology. This ensures that personal information such as credit or debit card information cannot be read, intercepted, or hacked as the information travels over the Internet. Therefore, you can have complete confidence in the security of your transactions while choosing our paid services at CosmicSquares. 


Information collected

When our clients choose to use our personalised services, they must fetch their profile on the website. In this process, they may be required to feed information like name, gender, birth information, email ID and payment details. This information is foundational for creating horoscopes and providing accurate, personalised responses to our clients. The clients' email ID, identifiable information is used to protect their personal profile. Non-personal identifiable information about our clients is collected on the website from their IP address or pages surfed. However, we wish to clarify here that we do not collect any personally identifiable information about our customers unless they voluntarily disclose such information while registering to use our products and services by filling out forms. This also ensures that their entire experience with our service is rewarding.


Use of information

The data that we collect from our clients is used to create & deliver personalised reports, trend analysis for internal marketing purposes, and figure out usage patterns to enhance and administer the website better. We do not, as per policy, disclose any personally identifiable information to third parties. At the same time, it is fitting to note that we may be compelled to disclose this information under certain circumstances like a court order or under prevailing government norms. We do not sell, rent, or disclose any information related to our client to any company outside CosmicSquares marketing or other commercial use. 

In cases where we ask our clients for personally identifiable information and also notify them that it will be shared with third-party entities, and our customers agree to share the information with them, such scenarios will supersede anything to the contrary contained in this privacy policy.  


Use of IP addresses 

CosmicSquares use the client's IP address to manage the website more efficiently. This plays a major role in the website's administration, identifying and curbing problems with our server, and keeping a constant tab on general statistics. 


Use of cookies

When visitors browse our website to surf for services or free reports, we are likely to store some of this information in the form of cookies on their PCs or gadgets. This is mainly to customise their current and future visits to our website and deliver relevant content matching the customer's interests. The user also has the option of setting their browser so that it notifies them every time a cookie is sent, helping them decide whether to accept it. We must also remember that certain website sections might not function optimally if cookies are deactivated or rejected. 


Security

CosmicSquares DOES NOT collect or store any payment information, and it is solely handled by the payment gateway partner, which is a 128-bit Verisign secured site. We have implemented and committed to following reasonable industry-standard technical and procedural methods to protect our clients' personal information from unauthorised access. At the same time, it has to be understood that neither CosmicSquares nor any other website can completely eliminate such risks. 


Cookies Policy 

What is Cookie, and why do we use Cookies? 

We are using 'cookies' to collect information about the users visiting our website on our website. Cookies are small information files saved in your browser when you visit a website. These cookies aid better user experience throughout the website. Our website uses cookies to provide you with a personalised and customised experience for our users on our website. The information collected via cookies is used to make the website experience relevant to the user's needs and for a customised website experience with smooth user flow while using our website. Our website uses cookies created to deliver our services and show you the most relevant services.  


Other websites links 

Our website may contain links to other websites. CosmicSquares is not responsible for the privacy practices followed by other such websites. 


Contacting us

Should the clients have any doubts or queries regarding our privacy policy or the procedure to deal with us, they can contact us at support@cosmicsquares.com